FAQs

When will I receive my order?
Once your order is shipped, delivery time usually takes 14-28 days. Please note, these time estimates are transit times from the date the order has shipped and are subject to delays stemming from COVID-19. If your order is delayed, it may be held in customs for processing and may take up to six weeks to arrive.

Can I combine orders?
Unfortunately, we cannot combine orders, they are individually processed as soon as they are placed.

Do items ship separately?
Yes, we ship our items from multiple facilities. Because of this, you may receive your order in separate shipments and on different days.  

Can I change or cancel my order?
We process orders very quickly in order to ensure the fastest delivery possible. Once your order has gone into processing, we cannot make any changes. Please check all information very carefully before placing your order.

Can I exchange or return items?
Most items available for sale on the site are made on-demand and do not have inventory. Because of this, we cannot accept exchanges or returns in those products.

If you have any questions please reach out to us at shop@borecure.com
You may also try reaching us out on our social media pages.